Global Overseas Udaan ("we", "our", or "us") operates the Global Overseas Udaan mobile application ("App"). This Privacy Policy explains how we collect, use, store, and protect information when you use our App for overseas employment-related test, training, skill development, and job-related services. By using the App, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on the services you use, we may collect information that you voluntarily provide, including:
- Full name
- Mobile number and other contact details
- Email address, where provided
- Date of birth or age, where required for a particular service
- Educational or professional qualification information
- Skill, trade, work experience, and employment-related information
- Information related to tests, assessments, and training
- Test results, scores, attendance, and training-related information
- Passport or other identity/document information, only when required for a specific overseas employment-related service
- Photographs or documents uploaded by you
- Job/vacancy preferences and other employment-related information
- Any other information that you voluntarily submit through the App
We collect only information that is reasonably necessary for providing and improving the services offered through the App.
How We Use Your Information
We may use the information collected through the App to:
- Register and manage your account
- Provide test and assessment services
- Provide training and skill-development services
- Maintain your test scores, results, attendance, and training records
- Evaluate and verify information submitted by you
- Provide information related to overseas employment opportunities
- Contact you regarding tests, training, employment opportunities, or your submissions
- Process applications or requests made through the App
- Provide customer support
- Improve and maintain the App and its services
- Prevent fraudulent, unauthorized, or abusive use of the App
- Comply with applicable laws and legal requirements
We do not use your personal information for purposes unrelated to the services of the App unless permitted or required by applicable law.
Test and Training Information
If you participate in a test, assessment, or training program through the App, we may collect and store information such as:
- Test/assessment results
- Scores and performance information
- Training progress
- Attendance or participation records
- Certificates or training-related information
This information may be used to evaluate your skills and eligibility for relevant overseas employment or training opportunities.
Documents and Images
You may be asked to upload photographs, identity documents, certificates, or other documents when required for a particular service. Uploaded documents and images may be reviewed by authorized personnel of Global Overseas Udaan for verification, training, assessment, employment processing, or other legitimate purposes related to the App.
Sharing of Information
We do not sell or rent your personal information. Your information may be accessed by authorized employees, representatives, administrators, or service providers who require access to provide the App's services.
Where necessary for overseas employment-related services, relevant information may be shared with authorized employers, recruitment partners, training partners, or other service providers involved in processing your application or providing the requested service.
We may also disclose information where required by applicable law, regulation, court order, or valid legal request.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, misuse, loss, or disclosure. However, no electronic storage or transmission system can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our services
- Maintain test and training records
- Process employment-related applications
- Meet legal, regulatory, accounting, or business requirements
- Resolve disputes and enforce our agreements
When information is no longer required, we may delete or securely dispose of it in accordance with applicable laws and our internal policies.
Data Deletion Request
You may request deletion of your personal information, subject to applicable legal and legitimate business requirements. To request deletion of your information or account, please contact us using the details provided below. We will review and process valid requests in accordance with applicable laws.
Children's Privacy
The App is intended for individuals who are legally permitted to use the services provided through the App. We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us in violation of applicable law, please contact us so that we can take appropriate action.
Third-Party Services
The App may use third-party services or technologies for purposes such as hosting, analytics, security, notifications, authentication, or other technical functions necessary to operate the App. Such third-party service providers may process information in accordance with their own privacy policies and applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Any changes will be published on this page with an updated "Last Updated" date. We encourage users to review this Privacy Policy periodically.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us using the details below.
By using the Global Overseas Udaan App, you acknowledge that you have read and understood this Privacy Policy.